Privacy Policy

Scope

This Privacy Policy explains how ConnectPro Supply collects, uses, discloses, and protects information when a person visits connectprosupply.com, creates a cart, places an order, submits a review or survey, or contacts customer support.

Information we collect

Information provided directly may include name, email address, telephone number, billing or delivery details, order contents, coupon use, product reviews, survey responses, photographs submitted with a review, and communications with us.

We also receive technical and activity information such as IP address, browser and device information, pages viewed, referring source, approximate location, cart actions, and transaction events. We do not intentionally collect complete payment-card numbers.

How we use information

We use customer information only to process orders, provide support, prevent fraud, and comply with legal obligations. Payment details are handled by PayPal and are not stored by ConnectPro Supply.

We use information to operate checkout, process and fulfill orders, calculate shipping and taxes, send transactional messages, provide support, prevent fraud and abuse, manage returns, maintain accounting records, improve the store, measure performance, and comply with legal obligations.

Service providers and disclosures

We disclose information only as reasonably necessary to providers that help operate the store, including PayPal and its payment partners, shipping carriers and shipping-rate services, email delivery providers, hosting and data-storage providers, analytics services, and professional advisers. These providers process information under their own terms or to perform services for ConnectPro Supply.

We may also disclose information when required by law, to protect customers or the store, to investigate fraud, or as part of a business transfer. ConnectPro Supply does not sell customer contact information for money.

Cookies and analytics

The site uses essential browser storage and similar technologies to keep cart and session functions working. Google Analytics may use cookies or comparable identifiers to measure visits, traffic sources, product interactions, cart activity, and purchases.

Browser controls can block or delete cookies, but disabling essential storage may affect cart or checkout functions. Analytics and advertising choices may also be available through the settings offered by the applicable provider.

Retention and security

We retain information only for as long as reasonably necessary for orders, support, fraud prevention, accounting, disputes, and legal compliance. Retention periods differ by record type.

We use reasonable administrative and technical safeguards appropriate to the information handled. No internet transmission or storage system can be guaranteed completely secure. Payment credentials are handled by PayPal; ConnectPro Supply does not store complete card numbers.

Your choices and requests

You may contact guelismallc@gmail.com to request access to, correction of, or deletion of personal information associated with you. We may verify the request and may retain information when required for completed transactions, security, tax, accounting, dispute resolution, or other legal obligations. Transactional order messages cannot be opted out of while they are needed to complete or support an order.

Children

The store is intended for business and general adult purchasing and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us to request review and deletion.

Changes and contact

We may update this policy as the store, providers, or legal requirements change. The effective date identifies the current version. Privacy questions and requests should be sent to guelismallc@gmail.com.